Converdo
Naar Converdo
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Waarmee kunnen we je helpen?

Handleidingen en antwoorden voor het opnemen, scoren en begrijpen van je gesprekken met Converdo.

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Getting started

From your first login to your first scored conversation.

1 artikel

Capturing conversations

Record Google Meet with the extension and connect your phone system.

6 artikelen

Scoring

How Converdo evaluates your conversations with scorecards and frameworks.

1 artikel

Team & departments

Departments, functions, roles, visibility and inviting team members.

2 artikelen

Privacy & GDPR

EU hosting, what is stored and the processor role.

1 artikel

Populaire artikelen

Getting started with ConverdoGetting started
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Recording Google Meet with the Converdo extensionCapturing conversations
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Connecting your phone system (GoHighLevel, Rinkel and Voys)Capturing conversations
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Connecting Zoom cloud recordingsCapturing conversations
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What a conversation's status meansCapturing conversations
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Connecting HubSpotCapturing conversations
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Getting started with ConverdoFrom your first login to your first scored conversation: what you see, what you set up and where your results appear.
VoorIedereen
Recording Google Meet with the Converdo extensionInstall the extension, pair your account, and record your Google Meet call in one click — including what happens next and common error situations.
VoorIedereen
Connecting your phone system (GoHighLevel, Rinkel and Voys)Connect GoHighLevel, Rinkel or Voys via Connectors so your phone calls arrive in Converdo automatically and get scored.
VoorBeheerders
Connecting Zoom cloud recordingsConnect Zoom via Connectors so cloud recordings of your meetings arrive in Converdo automatically, transcribed and scored — no bot, no uploading.
VoorBeheerders
What a conversation's status meansEvery conversation goes through a few steps. This article explains what each status means, what's going on when one gets stuck, and what to do about it.
VoorIedereen
Connecting HubSpotConnect HubSpot so approved conversations land as a call activity on the right contact, with the summary, action items as tasks and a link back to Converdo.
VoorBeheerders
Connecting Microsoft TeamsConnect Microsoft Teams so recordings and transcripts of your meetings arrive in Converdo automatically. Three one-off actions by a Microsoft 365 admin, step by step — even if you have never used PowerShell.
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How Converdo scores your conversationsScorecards, frameworks, the best-fit framework and what the outcome and probability mean.
VoorIedereen
Admins and employees: who is who, and how to add themThe difference between who signs in (admin) and whose conversations get scored (employee), and how to add them one by one or in bulk.
VoorBeheerders
Licences: notetaker mode and scoringEvery employee has a licence that determines whether their conversations are only captured or also assessed. The difference, what it costs, and how to switch.
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Privacy, GDPR and your dataWhere your data lives (EU), what is stored, and Converdo’s role as a processor.
VoorIedereen